Política de reembolso

At KitWear26, your satisfaction is our priority. Please read our return and refund policy carefully before placing your order.

Returns We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, unwashed, and in their original packaging with all tags attached.

To initiate a return, please contact us at hellokitwear26@gmail.com with your order number and reason for return. We will respond within 2 business days with instructions.

Non-Returnable Items

• Items that have been worn, washed, or altered
• Items returned after 14 days of delivery
• Sale or discounted items (unless defective)

Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 7–10 business days.

Wrong or Defective Items If you received a wrong or defective item, please contact us immediately at hellokitwear26@gmail.com. We will arrange a free replacement or full refund at no additional cost to you.

Exchanges We only replace items if they are defective or damaged. If you need a different size, please return the original item and place a new order.